Refund Policy

The short version: if a Tinlark product is not right for you, ask for your money back within 14 days of your first payment and you will get it. You can cancel any time.

Refunds

• 14 days, on request. Email support@gettinlark.com within 14 days of your first payment for a product and ask for a refund. You do not need to give a reason.
• The refund is for the full amount of that first payment and is returned to the payment method you used. Your access to that product ends when the refund is made.
• Please write from the email address you used at checkout, or include the order number from your Polar receipt, so the payment can be found.

Cancelling

• You can cancel at any time from the customer portal. The link is in the receipt emails you get from Polar.
• Cancelling stops future renewals. You keep access until the end of the period you have paid for.
• Cancelling does not by itself refund a payment already made. To get a refund inside the 14 days, ask as described above.

Renewals

After the first payment, renewal payments are not refunded as a matter of course, so please cancel before the renewal date if you do not want to continue. If a product was not working for you in a period you paid for, or you were charged after you cancelled, write to us and we will look at it and put it right where we should.

Where the law gives you more

This policy does not take away any right you have by law as a consumer where you live.

Who processes the payment

Polar (polar.sh) is the merchant of record for purchases on gettinlark.com. It handles the payment, sales tax or VAT, and your receipts, and it carries out refunds on Tinlark's instruction. A refund usually shows on your statement within a few business days, depending on your bank.

Products bought elsewhere

Products bought on a third-party marketplace, such as the Apify Store, are billed and refunded under that marketplace's own terms. Use its own support route, or write to us and we will point you the right way.